Last Updated: 2025 December 5

1. Introduction

HANWIC (hereinafter referred to as "HANWIC," "us," "we," or "our") is committed to protecting your privacy and ensuring compliance with applicable data protection laws. When you submit personal information through our website or services for example, to purchase shoes, create an account, or subscribe to newsletters we will use it only to support and enhance your relationship with us. We will not share, sell, reuse in lists, or use your personal information for any purpose other than completing your transaction or addressing your customer service inquiries.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit the HANWIC website and use our products and services. Please read this policy in conjunction with our Terms & Conditions.

2. Personal Information We Collect

We collect personal information with your knowledge and consent, typically when you:

· Place orders or use our products and services.

· Make customer inquiries, register for an account, or sign up for newsletters.

· Request product information, participate in surveys, or apply for a job.

· Respond to communications from us.

The personal information we collect may include:

· Name and postal address

· Date of birth and gender

· Telephone number and email address

· Credit/debit card information

· Shoe size and style preferences

· Lifestyle and demographic information collected through registration or surveys

3. Non-Personal Information

We may also collect non-personal information automatically when you visit our website. This may include:

· Browser type and version

· IP address and device information

· Pages visited and time spent on the site

· Referring website addresses

 This information is used for analytical purposes and to improve your browsing experience.

4. How We Use Your Information

We may use your personal information for the following purposes:

· Processing orders, delivering products, and providing requested services.

· Responding to inquiries, complaints, or debt recovery matters.

· Verifying your identity for security purposes.

· Conducting market and product analysis based on your usage patterns.

· Contacting you with information about new products, promotions, and special offers via     post, telephone, email, SMS, or other electronic means.

· Informing you about carefully selected third-party products and services that may interest you, without transferring your personal information to such third parties.

By providing your data, you consent to its processing in accordance with this Privacy Policy.

5. When We Disclose Your Information

We may disclose your information:

· To our affiliated companies under the terms of this Privacy Policy.

· In the event of a business reorganization, sale, or merger, where your personal information may be transferred to the new entity.

· To trusted third-party service providers (e.g., payment processors, delivery services) strictly to fulfill orders and services requested by you. For example, we may share your details with a payment gateway to validate your payment.

· Where required by law, to comply with legal or regulatory obligations, or to protect our rights and property.

We do not sell or rent your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

You have the right to:

· Access, update, or correct your personal information.

· Opt  out of marketing communications at any time.

· Request the deletion of your personal information, subject to legal obligations.

To exercise these rights, contact us using the details provided below.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on our website with the effective date. We encourage you to review it periodically.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

HANWIC 

A/2/3 Piduruwella, Malalpola, Yatiyanthota.

Email: contact@hanwic.com

Phone: +94 77-350-6859 

Disclaimer: This privacy policy is a template based on the provided example and should be reviewed by a legal professional to ensure full compliance with local laws and regulations specific to your business and jurisdiction.